IT & Marketing | Installer Eye

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Customer Service - Online Self-Fixes Are Broken

Only 14% of customer service and support issues are fully resolved in online self-service, according to a survey by...

Everything interconnected

We talk to Eric Knappett, a director of Conserv-A-Tech Home Improvements, about how customer support underpins a...

IG Doors Accepts An Offer It Couldn't Refuse

IG Doors, a supplier to the new build and social housing sector, is rolling out Podfather logistics software across its...

Election Deadline - What Are The Opportunities?

Could the general election present a window of opportunity? Asks Greg Beachim of First Degree Systems, the fabricator...

Oh My Days

Quickslide has just wrapped up a two-month tour across the UK, bringing informative events directly to customers in...

The Consultancy Gets Hallmark For Website

The Consultancy has just completed one of its biggest ever bespoke website projects for Hallmark Doors and Panels...

Marketing Sustainability

Sustainability has been a dominant factor in innovation and development in the fenestration industry in the past few...

Kubu Smart Security As Standard

Window and door manufacturer Window Warehouse is now integrating Kubu Smart Security within every PVC-U window and door...

Extension Goes Flat

Testimonials don’t get much better than that from a couple in Surrey who had two Whitesales’ em.glaze flat...

Partners Connect With Barbour Free

Epwin’s approved commercial partners get free access to Barbour ABI, the provider of construction intelligence and...

QR Codes Let You Know Where Your Frames Are

As BM Aluminium launches the new Simply Tag traceability module for its LogiKal aluminium processing software, the...

Consumer Website Promises Increased Leads

AluK customers can expect an increase in the number of retail leads generated by the systems company thanks to the...

Brochures Cover KÃ¶mmerling's Collection

As the final stages of a global re-brand for Kömmerling conclude, the UK business has launched a range of brochures...

Keystone's Cornerstone Of Consumer Research

Today, 1 February, sees Keystone Market Research launch a groundbreaking new quarterly UK consumer fenestration trends...

Photo Opportunities

Jo Trotman, the marketing manager at The Residence Collection and Window Widgets, knows just how to build a brand, grow...

Making Progress

Paul Hines, says a software solution made his business run efficiently: “Before we used Business Pilot, I’d...

Smart Home Tech Use Is Growing And Growing

Nationwide research shows smart home devices are being used by a huge number of Brits every day – and some have...

Onboard With BigChange

Loft Boarding Scotland has seen a 4-fold increase in installation completions in a year since implementing a new...

Video On Demand

TuffX has a simple instructional video for its Infinity rooflights which is now easier to find via a dedicated QR code...

Virtual Shopfloor - Fabricator Software Deployed By Profile Giant

Window profile producer Liniar has significantly streamlined its manufacturing processes thanks to a software solution....